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Policy Brief No. 45
Toda Peace Institute
extremism. Redirect Method identifies pre-existing videos that could sway violent extremists, and then puts those videos in front of people who search Google for keywords that lead
to extremist content. In other words, it attempts to redirect users to credible voices whose
videos challenge the arguments of violent extremists.
The methodology Jigsaw developed was eventually adopted by Google. A startup called
Moonshot CVE then partnered with Google and is deploying Redirect with independent
funding. This 2018 case study from RAND Corporation puts Redirect Method in context of
other digital efforts to oppose violent extremism, including ISDs.
The most important takeaway from the RAND case study is that many peacebuilding initiatives on social media measure their impact largely (or solely) by counting the number of
people who saw and/or reacted to the posts, tweets, videos, etc., and that more in-depth
evaluation measures are needed.
For Redirect Method specifically, the case study offers suggestions for more in-depth
evaluation strategies, like administering surveys to extremists exposed to Redirect Method
to see if they are less radicalised as a result. Many Redirect Method efforts seem to perform
well when measured by social media reactions, but it is hard to know what those reactions
translate into off the internet.
4. Other Relevant Efforts
There is quite a bit of relevant work happening among well-regarded researchers and nonprofits. Most of these efforts are not specifically about depolarisation or peacebuilding, but
here is a sample of relevant stuff:
•
The Electronic Frontier Foundation has advocated for privacy and free speech on the
Internet since its founding in 1990. In the context of peacebuilding, the EFF offers
an excellent blog post about non-censoring approaches to these problems, “Private
Censorship Is Not the Best Way to Fight Hate or Defend Democracy: Here Are Some
Better Ideas,” by Corynne McSherry, Jillian C. York, and Cindy Cohn. They make
critically important points about power and privilege — how and why we must
preserve free speech as we design interventions.
•
Another organisation in the space is Data & Society, which creates reports about the
dynamics of different digital media platforms. Their 2018 white paper “The Oxygen
of Amplification: Better Practices for Reporting on Extremists, Antagonists, and
Manipulators,” by Whitney Phillips, reviews the digital influence landscape and offers tips to journalists and other thought leaders reporting on extremism, in order
to give minimal support to extremism via exposure.
•
Julia Kamin and J. Nathan Matias oversee research at the US nonprofit CivilServant,
which “works directly with online communities to test ideas in moderation and evaluate the impact of the tech industry in our social lives.” Explore their research here.