2019 GLOBAL INVENTORY OF ORGANISED SOCIAL MEDIA MANIPULATION Introduction Around the world, government actors are using social media to manufacture consensus, automate suppression, and undermine trust in the liberal international order. Although propaganda has always been a part of political discourse, the deep and wide-ranging scope of these campaigns raise critical public interest concerns. Cyber troops’ are defined as government or political party actors tasked with manipulating public opinion online (Bradshaw and Howard 2017a). We comparatively examine the formal organization of cyber troops around the world, and how these actors use computational propaganda for political purposes. This involves building an inventory of the evolving strategies, tools, and techniques of computational propaganda, including the use of ‘political bots’ to amplify hate speech or other forms of manipulated content, the illegal harvesting of data or micro-targeting, or deploying an army of ‘trolls’ to bully or harass political dissidents or journalists online. We also track the capacity and resources invested into developing these techniques to build a picture of cyber troop capabilities around the world. The use of computational propaganda to shape public attitudes via social media has become mainstream, extending far beyond the actions of a few bad actors. In an information environment characterized by high volumes of information and limited levels of user attention and trust, the tools and techniques of computational propaganda are becoming a common – and arguably essential – part of digital campaigning and public diplomacy. In addition to building a globally comparative picture of cyber troop activity, we also hope to drive public and scholarly debate about how we define and understand the changing nature of politics online, and how technologies can and should be used to enhance democracy and the expression of human rights online. In this year’s report, we examine cyber troop activity in 70 countries: Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bosnia & Herzegovina, Brazil, Cambodia, China, Colombia, Croatia, Cuba, Czech Republic, Ecuador, Egypt, Eritrea, Ethiopia, Georgia, Germany, Greece, Honduras, Guatemala, Hungary, India, Indonesia, Iran, Israel, Italy, Kazakhstan, Kenya, Kyrgyzstan, Macedonia, Malaysia, Malta, Mexico, Moldova, Myanmar, Netherlands, Nigeria, North Korea, Pakistan, Philippines, Poland, Qatar, Russia, Rwanda, Saudi Arabia, Serbia, South Africa, South Korea, Spain, Sri Lanka, [ 1 ]

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